Tuesday 16 August 2016

3 Commonly Used Phrases Around Resilience That Actually Drain Resilience



Resilience is very popular as a topic currently. Everyone is talking about how to build resilience in order to cope with the stresses and strains of everyday life and the odd exceptional circumstance.

It has become very fashionable for organisations to look at building resilience in people and they look to the CIPD, psychologists, coaches and trainers to help them with this erstwhile endeavour. YET, there are a number of commonly used phrases that are used when working with resilience that may exacerbate the issue. These phrases are used so often that you probably use them yourself every day without even thinking about them.

1) Resilience involves “bouncing-back”
Resilience is often defined as your ability to bounce back from the stresses of life.

The idea of resilience as an aspect of human behaviour originates from material science where it describes the property of a material to resume its original shape after distortion or stress – to bounce back.

The issue with the phrase “bouncing back” is that there is an expectation that people will return back to a state where nothing has changed.

You show good resilience by possessing:
  • a firm, reliable acceptance of reality
  • a deep belief, supported by strongly held values, that life is meaningful
  • an ability to be creative, adaptable and to improvise.

This has nothing to do with bouncing (backward or forward) as you continually evolve and improve yourself by learning from your environment and your mistakes and in this way develop your resilience.

2) Resilient people are better at managing “positive and negative emotions”
Emotion is a complex state of feeling resulting in physical and psychological changes that influence thought and behaviour.  Emotions are controlled through interactions of your amygdala and hippocampal complex within the limbic system of your brain. This part of the brain has no language processing ability. It is your neo-cortex – the thinking part of the brain - that assigns a label to the emotion.

The issue with the phrase “positive and negative emotions” is that it assumes some emotions to be good and some to be bad.

Emotions are emotions. You experience them for a reason. They have developed over eons through evolutionary processes as a survival mechanism. It is not the emotion that is positive or negative; it is the thought process and the behaviour that accompanies it that requires the label.

Anger is often referred to as a negative emotion, yet it serves you well to right a wrong, to be more attentive and careful in your thinking and to motivate you at certain times.

Fear is often referred to as a negative emotion. If it is so negative, why can you get so much enjoyment from horror movies and scary films?

Happiness is often referred to as a positive emotion. It is suggestive of a state of blissful nirvana that you must aspire towards, yet it is not appropriate at solemn occasions. Also, happiness will limit you in your ability to communicate effectively, negotiate well and make critical decisions. It can encourage riskier behaviours, encourage you to take shortcuts and lead you to make more mistakes.

Resilience is developed through the intelligent application and expression of identified emotions, known as emotional intelligence.

3) Resilient people have a good “work / life balance”
Resilience is having a clear, realistic focus of what is important and being able to prioritise effectively.

The issue with the phrase “work /life balance” is that it compartmentalises everything into work activities (meetings, clients, trips, conferences) and life activities (family commitments, holidays, hobbies, keeping healthy).

Think about it. The phrase is actually meaningless. Life is not at one end of a fulcrum with work on the other end! Work is an integrated part of life.

You only have one life – you just happen to live some of it while working and some of it engaged in other activities. Like most people over the age of 20, work takes up a major proportion of your life and has to be realistically integrated into all of your activities to give you a rich, rewarding and meaningful focus.

Resilience is developed though realising what is necessary and important, keeping fit and healthy, and building rewarding, authentic relationships inside and outside of work. It is all about personal organisation and finding ways to relax.

Perspective on issues and your ability to look at problems creatively is lost under continued stress. The popularly of resilience tries to rectify this, however, your good intentions could be diminished by the inappropriate language that you use inadvertently.

Adapted from "The Authority Guide to Emotional Resilience; Strategies to Manage Stress and Weather Storms in the Workplace" - published May 2016.  Available to order from Amazon - https://goo.gl/JdQKsX

Friday 10 June 2016

Personal Transition through Change


Organisations don't just change because of new systems, processes or structures. They change because the people within the organisation adapt and change too. Only when the people within it have made their own personal transitions can an organisation truly reap the benefits of change.


The Personal Transition through Change curve is widely used in business and change management. This tool is extensively used in all sizes of organisations across the world to understand the emotional pathway that people go through when they experience any change.

John M. Fisher is the Chartered Psychologist who researched and developed the Personal Transition through Change curve. He presented at the Tenth International Personal Construct Congress, Berlin, 1999, and subsequently developed in his work on constructivist theory in relation to service provision organisations at Leicester University, England.
See if you can relate to these steps:
Anxiety – You don’t really know what’s going to hap­pen next, and you aren’t sure what any change will really look like at this point.
Happiness – You’ve committed to the change, and you are feeling really good about it.
Anger – Some anger and frustration is directed at others, especially those who you believe are responsible for forcing the change.  At a later stage, this is directed at yourself with feelings of guilt for not having coped as well as you believe you could have.
Despair – You may feel confused and apathetic and really start to wonder who you are.
Other pathways on the curve are:
Denial - where you deny that any change is occurring at all
Disillusionment  - where you decide that the change does not fit with your value system and you decide to have nothing more to do with it.
Hostility - where you show aggression towards yourself and others and the change, in general.
John explains how he came to develop the change curve and how he uses it in his work in an exclusive Ei4Change podcast.
You can listen to the full podcast through iTunes or on the Ei4Change website.
Copies of the Personal Transition through Change curve can be downloaded free of charge, along with other free resources on the Ei4Change Resources page.

Thursday 19 May 2016

The Authority Series



‘The Authority Guides’ is a new series of pocket-sized books offering highly practical and accessible guidance on a wide variety of business matters. They are published by independent business publisher SRA Books under the imprint Authority Guides.

The books are aimed at the busy business professional and business owner; they are snappy and practical with absolutely no unnecessary padding and waffle.

Each book in the series has been written by an author who is not only an expert in their field but who is working today at the coalface of their specialism.

The first three books in the series are:

‘The Authority Guide to Emotional Resilience in Business: Strategies to manage stress and weather storms in the workplace’ by Robin Hills

The emotional resilience of those involved in a business will contribute significantly to the organisation’s success. This Authority Guide from leading emotional intelligence expert, Robin Hills, will help you change the way you think about yourself and the way you approach potentially difficult situations. You will be able to develop your own personal resilience and understand how to develop resilience within the hearts and minds of your team and your organisation.

Robin Hills is the director of Ei4Change and is based in Greater Manchester. He has over 30 years’ commercial and leadership experience having worked in a variety of sales and marketing management roles. His special interest lies in emotional intelligence and linking together the outputs from assessments to give real practical relevance to improve effectiveness and productivity.

 

‘The Authority Guide to Marketing Your Business Book: 52 easy-to-follow tips from a book PR expert’ by Chantal Cooke

It’s never too soon to start thinking about how to market and promote your book. In this Authority Guide, leading book PR and marketing expert Chantal Cooke, presents 52 tips that will make your book stand out from the crowd, build your credibility as an author, and ensure you achieve those all-important sales.

 Chantal Cooke is an award winning journalist, broadcaster and author. She has over 25 years’ experience as a columnist, broadcast and print journalist, and radio presenter for the BBC, commercial radio, national newspapers and magazines. Chantal has reported from Bosnia and Northern Ireland, and written travel articles for a variety of publications including the Independent on Sunday.



‘The Authority Guide to Financial Forecasting for SMEs: Pain-free financials for finance and planning’ by Simon Thompson

In this Authority Guide, forecasting guru Simon Thompson shows you how to build financial forecasts quickly, effectively and cheaply through his unique, proven and easy-to-follow 10-step process. By learning how to create effective forecasts you will master the ability to understand the potential financial outcomes for your business and be able to communicate financial information in order to successfully raise investment or loans.

Simon Thompson is a specialist in financial forecasting for small businesses. Established in 2011, his business ‘Edge Forecast’ has refined a unique combination of expertise, support and software, which has helped UK businesses raise millions of pounds of crowd-funded, angel and bank finance.

 

Each Authority Guide is packed full of useful information to help business leaders grow themselves, their teams and their business. 

For more information www.authorityguides.co.uk

Wednesday 17 February 2016

Insights into Mindfulness Lightbulb Moments Cards


"Mindfulness is paying attention on purpose, in the present moment, non-judgementally to the unfolding of experience moment by moment."  Jon Kabat-Zinn, Professor of Medicine Emeritus and creator of the Mindfulness Based Stress Reduction (MBSR) programme  at the University of Massachusetts Medical School.
Ei4Change has available Lightbulb Moments cards giving insights into various aspects of emotional intelligence.  These have been well received as a valuable resource in education, training and coaching.  
A new set of 18 Lightbulb Moments cards - Insights into Mindfulness - has just been published.
Lightbulb Moments are free to download from the Ei4Change website.  You can  access to all the Lightbulb Moments series and other free resources by clicking on the button.

Friday 15 January 2016

Emotional Intelligence Programmes for 2016


Ei4Change – Emotional Intelligence 4 Change - are pleased to announce that we have a number of emotional intelligence training initiatives starting in 2016. 
In April 2016, we are running an Introduction to Emotional Intelligence workshop and leading into our Advanced Emotional Intelligence Programme.  Both are endorsed by the Institute of Leadership and Management who provide a Certificate on satisfactory completion of the required assessments.
These programmes cover an in depth look at the role and function of emotions and how emotional competencies can be used and applied.  They provide a complete picture of emotional intelligence how these principles enable people and organisations to improve their performance.  The tools and techniques that participants will learn can be applied immediately.
Our programmes commence on April 4th at The Woodland Grange, Leamington Spa.
Ei4Change is also running the Introduction to Emotional Intelligence Programme via webinars over 8 weeks starting on 20th April 2016.  This programme is ideal for you if you live and work outside the UK or if you are unable to commit the time to attend workshops.
Graduates from the Ei4Change Advanced Emotional Intelligence Programme can cement their learning by enrolling on the Master Practitioner in Emotional Intelligence Programme.  Again, this programme is endorsed by the Institute of Leadership and Management who provide a Certificate on satisfactory completion of the required assessments.
We are running a Master Practitioner in Emotional Intelligence Programme commencing on the 20th June 2016 at The Woodland Grange, Leamington Spa.
There is a 20% Earlybird discount on all courses at Woodland Grange up until 31st January 2016.

For more information on our emotional intelligence training, see our website www.ei4change.com or contact Robin Hills at Ei4Change via email robin@ei4change.org.uk